Privacy
Staying safe online
Aquafi is committed to protecting your privacy, including the privacy of any data you share with us. This policy sets out what data we collect, what we do with your data, when and how we store your data, and what you can do if you have questions or wish to exercise the rights you have with respect to your data.
What data do we collect, and why?
When you use this, the Aquafi, website, or use our products and services, we will need to collect data from you. Data can be classed as “personal data” if that data leads to your identification. Our goal is to always keep any data secure - whether it is personal data or not. All data is collected and held with Data Protection Regulations and GDPR in mind.
When using the website, Google Analytics Cookies will be tracked to provide usage data which helps us improve the performance of the website in future. We also collect your information when you complete the contact form and hit send. We do not ask for any sensitive data as outlined in Article 9 or GDPR such as race, religion, sexual orientation or political views. If you do provide this information then as such you are providing permission for processing of that data.
We collect data when you visit the website, in the form of cookies or when you complete one of the contact forms.
Through the use of pages on our website and interaction with our products and services, we may collect data from you. Sometimes the data we collect relates to you or identifies you. In this policy, data that relates to or identifies a natural person is defined as “personal data.” “Data” always includes personal data. Our goal is always to maintain the highest levels of privacy and security with your personal data, in keeping with the principles of the Federal Trade Commission Act and related regulations, the General Data Protection Regulation, and applicable local privacy laws. We will always try to give you appropriate notice of what data we collect and how we will use it, and we will only process your data when we consider it fair and lawful to do so.
We may collect the following data from you when you use the Aquafi website
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Infomation gathered using cookies regarding the use of the website
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Information provided when you complete the contact forms
Additionally, we do not intentionally collect personal data from anyone under the age of eighteen (18). By using our website, products, or services, and by submitting any data to us, you warrant that you are eighteen (18) years of age or older.
How do we collect data from you?
Information about you provided in the contact form or online chat
When you interact with us using the online chat or contact forms, you are sending us your data. This data will be used to answer any questions you have and respond to you using the contact information provided. That correspondence may be recorded as part of an ongoing customer or prospect conversation. This allows us to provide you with the best information and service we possibly can. Sending information via a form does not mean you are subscribed to any marketing or other lists. If you wish to join a mailing list then that would be made clear at the time.
Cookies
The website uses cookies to obtain your IP address, browser information, and information about the technology you use to interact with us. This is done by placing a piece of common code into your browser and is common practice for most websites. If you wish to change the way cookies work or remove them, you can do so by changing your browser’s preferences or settings. Doing so may impact the way the website appears or functions for you.
When applicable, we analyse this information to improve our website, improve the products and services we provide, and protect us and you from malicious web activity.
Information about the third party providing the cookie code and their respective privacy policies are as follows: Google Analytics (https://policies.google.com/privacy)
How long do we keep your data?
Data is kept as long as necessary to provide you with the product, service or information you’ve asked for. Communications may be kept longer if you become a customer of ours. You can always discuss any data kept about you with your account manager.
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How long do we keep your data?
We are a business located in the UK. When we store your data, it is stored in the UK. However, data we collect may be routed or transferred internationally by us or by our business partners during the course of providing products and services to you and others.
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How do we keep your data safe?
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We take a number of steps to ensure that data we collect is protected from unauthorized access, alteration, disclosure, or destruction, including the following:
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Our services are encrypted using SSL.
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We regularly review our data collection, storage, and processing practices, including physical and electronic security measures.
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We restrict access to your personal data to only your account manager
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All of our employees, agents, and business partners are subject to strict confidentiality and nondisclosure obligations, the violation of which may result in termination and/or liability.
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All of our employees and agents receive regular appropriate training, including training in information privacy suitable to their respective fields and disciplines.
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Do we share your data?
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We do not share your data as standard practice. There may be some occasions where sharing some data is required. This could include the following cases.
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In order for us to comply with a legal obligation or to detect, prevent, or otherwise address fraud or crime
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In order to detect or correct technical or security issues
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In order to apply or enforce our Terms and Conditions or to protect the rights, property, or safety of us, you, our customers, our business partners, others, or the public
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In order to maintain continuity of service in the event that we sell or liquidate some or all of our business or assets
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Additionally, our website may contain links to our business partners or other third parties. Please understand that those websites have their own policies, and we do not accept any responsibility or liability for your use of those websites or any products or services available there.
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What rights do you have with respect to your personal data?
It is your right to understand all and any data that is held. You have the right to access that data, to have any data corrected if incorrect. You also have the right to withdraw permission for use of your data.
You may contact us at any time regarding your data and the privacy policy at https://www.Aquafi.co.uk/contact-us.
What if you have further questions?
If you have any additional questions about our privacy practices, please contact us.
Fit to exisiting pipework
Safe range monitoring
Automated reports
24/7 cover
10+years in Legionella compliance
Legionella compliance goes beyond water temperature monitoring - and it all starts with a Legionella risk assessment.
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Your Legionella risk assessment will define any actions you need to take to keep people safe from Legionella bacteria.
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The whole process can feel daunting, but it is a legal requirement - so it can't be ignored. You are ultimately responsible. But it doesn't mean you can't delegate to us!
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We have over 10 years of experience keeping people safe and supporting Legionella compliance.